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Insurance Claims Processes

Insurance Claims Processes Are Complicated

The insurance claims process can be highly complicated and confusing to many owner and operators. Tricor Restoration specializes in simplifying the insurance claims process for you so that you can continue your day-to-day operations. We handle the claims process from the negotiation phase up to the completion of construction and final walk through. We alleviate the headaches for property owners who must negotiate with insurance claims adjusters and the insurance companies tactics that they employ to reduce their total pay outs during settlements.

Tricor Restoration not only assists in the insurance claims process but unlike other insurance advocates, we monitor and manage throughout the construction and restoration phase to ensure that your property is restored to its original condition.

Initial Inspection

Tricor Restoration inspects all buildings and structures from Roofing, HVAC, Paint, Windows, Screens, Fencing and miscellaneous items of repair due to Hail and Wind damages that may have occurred. Then we prepare a full report for the Property Manager/Owner, along with Photos of any visible damages.


Management/Owner determines if the submitted claim is feasible. If Claim is deemed necessary, management will call Insurance Co. to start the claim process. The insurance co. should respond in 24-48 hours with an adjuster meeting appointment, at which time management informs Tricor Restoration of date and time of adjuster meeting. Then management can recommend certain Preferred Vendors to accompany Tricor Restoration during the inspection. We will give your Preferred Vendors every opportunity to work with us through the process including the repair work.

Adjustment Meeting

Tricor Restoration along with our subcontractor, your Preferred Vendors and our specialty consultants will pre-inspect the property, as a team, before the adjuster arrives to be fully prepared for the meeting. Some subcontractors and consultants may have actually inspect days in advance to insure that we have everything visible addressed during this very important meeting. The importance of this meeting is so there is not a lot of back and forth negotiating on what the insurance company will allow for repairs.

Bidding and Scope of Project

Tricor Restoration, subcontractors and consultants will work with the adjuster to determine the scope of work. Tricor Restoration will complete all bidding and writing of the scope of the work that the insurance company may need to process settlement. This process takes a lot of time and money off the managers/owners that otherwise would done by management, if they were to handle the claim themselves. We also do the back and forth negotiating to reach a settlement of the agreeable price and scope of work, saving management even more time.


After scope of work and settlement price is agreed by the insurance company and Tricor Restoration, it becomes the contract price and scope of work for the Management/Owners and Tricor Restoration. We will only include items that the insurance company agrees to pay, unless otherwise agreed with Management/Owner.

Construction Phase

Tricor Restoration will coordinate all construction scheduling and repairs with management. We will notify all tenants/residents of what they can expect during the construction process and when they will have any services done. Notices will be posted with Tricor Restoration superintendent’s phone number being the first to call, if they have any questions, to free up property managers time during the construction phase.

Final Walk Through Inspection

After completion of work on major trades, we will walk the entire project with Management/Owner and or their maintenance supervisor to insure the installation and material are satisfactory. We take great pride in having a safe and clean construction environment.

Invoices and Completion Certifications

After final walk through, Tricor Restoration will produce invoices to the Management/Owners on completed work. Management/Owner will simply forward these invoices and certificates of completion to the insurance company to for payment.


Tricor Restoration and our local subcontractors will warrantee all workmanship and manufactures will warrantee materials. Please contact Tricor Restoration directly for warranty details.


Feel free to contact any of our references in regards to Tricor Restoration’s performance and professionalism. Our track record and the amount of repeat business we generate from our clients shows that Tricor Restoration is the best in the business.

Main Office

4400 N. Scottsdale Rd. #93
Scottsdale, AZ 85251
AZ ROC # 317645


Offices In

Orange County, CA · Dallas, TX · Tucson, AZ

Commercial Services


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